[date]
[company name]
[company address]
Re: [list account number, etc.]
Dear [contact name if known]:
This notice is in regard to your invoice numbered [invoice number], dated [date], 19XX, in the amount of $[amount]. We believe the invoice to be in error as follows:
_____ Goods received were defective, as previously indicated.
_____ Goods billed for have not been received.
_____ Prices are greater than amount agreed. We claim credit
in the amount of $[amount of credit claimed]
_____ Prior payments of $[amount] made on [date] have not been credited to the account.
_____ Goods are available for return and credit per our agreement
_____ Goods shipped were never ordered, and await return per your shipping instructions.
_____ Other:
[list reason(s) invoice is inaccurate]
Accordingly, we hereby request credit in the amount of $[amount of credit claimed] be applied to our account, so that we may promptly bring our account up to date.
Sincerely,
___________________________________